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Billing and Payment Info | Anaheim, CA

Billing and Payment Info | Anaheim, CA
Billing and Payment Info | Anaheim, CA - Official Website Anaheim, CA Electric Usage Comparison " style="top: 32%; left: 90%;">6 NEM 1.0 Rate Acccount Number Close Account Number " style="top: 2%; left: 90%;">1 Meter Reading Summary Close Meter Reading Summary

KWHD – Total kWhrs delivered to the property.

KWHR – Total kWhrs received from the property. This is only excess energy produced, not total solar production.

KWHN – Total net difference between delivered energy and received energy from the property for the service period.

BANK – Total credit balance shown in kWhrs.

" style="top: 20%; left: 90%;">2 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Electric ChargesMost residential customers will see the following electric charges:

Basic Lifeline – Allowance for the first 300 kWh of electricity consumed per month at thelowest available rate to cover basic usage such as lighting and necessary plug loads.

Non Lifeline – This is additionalelectricity consumed above your Lifeline allowance per month.

Income-Qualified Electric Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the electric portion of their bill.

Underground Surcharge – Recovers the cost associated with removing overhead electric facilities along major roadways and for reliability purposes, and placing this equipment underground.

Rate Stabilization – An adjustment made based on variable power supply and environmental mitigation costs, which may go up and down as costs vary.

" style="top: 28%; left: 3%;">3 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Water ChargesMost residential customers will see the following water charges:

Commodity – Base charge for operation and maintenance of the water system, stated as hundred cubic feet (HCF) of water consumption. One HCF equals 748 gallons.

Commodity Adjustment – Costs for water supplies purchased from wholesale suppliers and related compliance and regulatory requirements. Wholesale agencies include the Metropolitan Water District of Southern California (MWD) who provides imported water, or the Orange County Water District (OCWD) who manages the local aquifer.

Income-Qualified Water Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the waterportion of their bill.

System Reliability – Capital infrastructure and related debt service and financial reserve costs.

" style="top: 38%; left: 3%;">4 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Other ChargesYou may see a number of other charges or credits depending on the type of service you receive, including:

Street Sweeping Fee - Feescharged by the Public Works Department for street sweeping services.

Solid Waste Collection – Fees charged by the Public Works Department for trash, recycling, and yard waste collection and disposal. Services are provided by the City’s authorized waste services contractor.

Waste Water System Maintenance – Fees charged by the Public Works Department for storm drain and sewer maintenance.

State Energy Surcharge – A pass-through fee collected by the collected by the California Department of Tax and Fee Administration (CDTFA) for ongoing energy programs and projects deemed appropriate by the Legislature, including but not limited to, activities of the California Energy Commission (CEC).

Green Power – Voluntary programallows residents and businesses to support more renewable energy above Anaheim’s state-mandated target to meet clean energy goalsby paying an additional amount on their utility bills.

Miscellaneous fees or credits may include – Fees that may include service establishment costs to establish new electric or water account, service restoration after shut off, returned check handling, etc. Miscellaneous credits may also be applied here.

" style="top: 49%; left: 3%;">5 Electric Usage Comparison " style="top: 32%; left: 90%;">6 NEM 2.0 Rate Acccount Number Close Account Number " style="top: 2%; left: 90%;">1 Meter Reading Summary Close Meter Reading Summary

KWH – Total kilowatt hours your property uses.

KWHR – Total kWhrs received from the property in the bill cycle. This is only excess energy produced, not total solar production.

TNER – Total kWhrs received during on peak hours.

TMER – Total kWhrs received during mid peak hours.

TFER – Total kWhrs received during off peak hours.

" style="top: 20%; left: 90%;">2 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Electric ChargesMost residential customers will see the following electric charges:

Basic Lifeline – Allowance for the first 300 kWh of electricity consumed per month at thelowest available rate to cover basic usage such as lighting and necessary plug loads.

Non Lifeline – This is additional electricity consumed above your Lifeline allowance per month.

Income-Qualified Electric Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the electric portion of their bill.

Underground Surcharge – Recovers the cost associated with removing overhead electric facilities along major roadways and for reliability purposes, and placing this equipment underground.

Rate Stabilization – An adjustment made based on variable power supply and environmental mitigation costs, which may go up and down as costs vary.

" style="top: 28%; left: 3%;">3 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Water ChargesMost residential customers will see the following water charges:

Commodity – Base charge for operation and maintenance of the water system, stated as hundred cubic feet (HCF) of water consumption. One HCF equals 748 gallons.

Commodity Adjustment – Costs for water supplies purchased from wholesale suppliers and related compliance and regulatory requirements. Wholesale agencies include the Metropolitan Water District of Southern California (MWD) who provides imported water, or the Orange County Water District (OCWD) who manages the local aquifer.

Income-Qualified Water Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the waterportion of their bill.

System Reliability – Capital infrastructure and related debt service and financial reserve costs.

" style="top: 38%; left: 3%;">4 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Other ChargesYou may see a number of other charges or credits depending on the type of service you receive, including:

Street Sweeping Fee - Feescharged by the Public Works Department for street sweeping services.

Solid Waste Collection – Fees charged by the Public Works Department for trash, recycling, and yard waste collection and disposal. Services are provided by the City’s authorized waste services contractor.

Waste Water System Maintenance – Fees charged by the Public Works Department for storm drain and sewer maintenance.

State Energy Surcharge – A pass-through fee collected by the collected by the California Department of Tax and Fee Administration (CDTFA) for ongoing energy programs and projects deemed appropriate by the Legislature, including but not limited to, activities of the California Energy Commission (CEC).

Green Power – Voluntary programallows residents and businesses to support more renewable energy above Anaheim’s state-mandated target to meet clean energy goalsby paying an additional amount on their utility bills.

Miscellaneous fees or credits may include – Fees that may include service establishment costs to establish new electric or water account, service restoration after shut off, returned check handling, etc. Miscellaneous credits may also be applied here.

" style="top: 49%; left: 3%;">5 Electric Usage Comparison " style="top: 32%; left: 90%;">6 Domestic TOU Rate Acccount Number Close Account Number " style="top: 2%; left: 90%;">1 Meter Reading Summary Close Meter Reading Summary

TNE – Total kWhrs received during on peak hours.

TFE – Total kWhrs received during off peak hours.

TSE – Total kWhrs received during super off peak hours.

" style="top: 20%; left: 90%;">2 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Electric ChargesMost residential customers will see the following electric charges:

Basic Lifeline – Allowance for the first 300 kWh of electricity consumed per month at thelowest available rate to cover basic usage such as lighting and necessary plug loads.

Non Lifeline – This is additional electricity consumed above your Lifeline allowance per month.

Income-Qualified Electric Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the electric portion of their bill.

Underground Surcharge – Recovers the cost associated with removing overhead electric facilities along major roadways and for reliability purposes, and placing this equipment underground.

Rate Stabilization – An adjustment made based on variable power supply and environmental mitigation costs, which may go up and down as costs vary.

" style="top: 28%; left: 3%;">3 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Water ChargesMost residential customers will see the following water charges:

Commodity – Base charge for operation and maintenance of the water system, stated as hundred cubic feet (HCF) of water consumption. One HCF equals 748 gallons.

Commodity Adjustment – Costs for water supplies purchased from wholesale suppliers and related compliance and regulatory requirements. Wholesale agencies include the Metropolitan Water District of Southern California (MWD) who provides imported water, or the Orange County Water District (OCWD) who manages the local aquifer.

Income-Qualified Water Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the waterportion of their bill.

System Reliability – Capital infrastructure and related debt service and financial reserve costs.

" style="top: 38%; left: 3%;">4 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Other ChargesYou may see a number of other charges or credits depending on the type of service you receive, including:

Street Sweeping Fee - Feescharged by the Public Works Department for street sweeping services.

Solid Waste Collection – Fees charged by the Public Works Department for trash, recycling, and yard waste collection and disposal. Services are provided by the City’s authorized waste services contractor.

Waste Water System Maintenance – Fees charged by the Public Works Department for storm drain and sewer maintenance.

State Energy Surcharge – A pass-through fee collected by the collected by the California Department of Tax and Fee Administration (CDTFA) for ongoing energy programs and projects deemed appropriate by the Legislature, including but not limited to, activities of the California Energy Commission (CEC).

Green Power – Voluntary programallows residents and businesses to support more renewable energy above Anaheim’s state-mandated target to meet clean energy goalsby paying an additional amount on their utility bills.

Miscellaneous fees or credits may include – Fees that may include service establishment costs to establish new electric or water account, service restoration after shut off, returned check handling, etc. Miscellaneous credits may also be applied here.

" style="top: 49%; left: 3%;">5 Electric Usage Comparison " style="top: 32%; left: 90%;">6 NEM 2.0 TOU Rate Acccount Number Close Account Number " style="top: 2%; left: 90%;">1 Meter Reading Summary Close Meter Reading Summary

TNED – Total kWhrs received during on peak hours.

TNER – Total kWhrs received during on peak hours.

TFED – Total kWhrs delivered during off peak hours.

TFER – Total kWhrs delivered during off peak hours.

TSED – Total kWhrs delivered during super off peak hours.

TSER – Total kWhrs received during super off peak hours.

" style="top: 20%; left: 90%;">2 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Electric ChargesMost residential customers will see the following electric charges:

Basic Lifeline – Allowance for the first 300 kWh of electricity consumed per month at thelowest available rate to cover basic usage such as lighting and necessary plug loads.

Non Lifeline – This is additional electricity consumed above your Lifeline allowance per month.

Income-Qualified Electric Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the electric portion of their bill.

Underground Surcharge – Recovers the cost associated with removing overhead electric facilities along major roadways and for reliability purposes, and placing this equipment underground.

Rate Stabilization – An adjustment made based on variable power supply and environmental mitigation costs, which may go up and down as costs vary.

" style="top: 28%; left: 3%;">3 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Water ChargesMost residential customers will see the following water charges:

Commodity – Base charge for operation and maintenance of the water system, stated as hundred cubic feet (HCF) of water consumption. One HCF equals 748 gallons.

Commodity Adjustment – Costs for water supplies purchased from wholesale suppliers and related compliance and regulatory requirements. Wholesale agencies include the Metropolitan Water District of Southern California (MWD) who provides imported water, or the Orange County Water District (OCWD) who manages the local aquifer.

Income-Qualified Water Credits – Customers who are 62 years of age or older, have a long-term disability, or are military veterans, and meet income guidelines, can receive a credit on the waterportion of their bill.

System Reliability – Capital infrastructure and related debt service and financial reserve costs.

" style="top: 38%; left: 3%;">4 Summary of Current Charges

Your electric and water charges for the billing period are located here.

Close Summary of Current Charges Other ChargesYou may see a number of other charges or credits depending on the type of service you receive, including:

Street Sweeping Fee - Feescharged by the Public Works Department for street sweeping services.

Solid Waste Collection – Fees charged by the Public Works Department for trash, recycling, and yard waste collection and disposal. Services are provided by the City’s authorized waste services contractor.

Waste Water System Maintenance – Fees charged by the Public Works Department for storm drain and sewer maintenance.

State Energy Surcharge – A pass-through fee collected by the collected by the California Department of Tax and Fee Administration (CDTFA) for ongoing energy programs and projects deemed appropriate by the Legislature, including but not limited to, activities of the California Energy Commission (CEC).

Green Power – Voluntary programallows residents and businesses to support more renewable energy above Anaheim’s state-mandated target to meet clean energy goalsby paying an additional amount on their utility bills.

Miscellaneous fees or credits may include – Fees that may include service establishment costs to establish new electric or water account, service restoration after shut off, returned check handling, etc. Miscellaneous credits may also be applied here.

" style="top: 49%; left: 3%;">5 Electric Usage Comparison " style="top: 32%; left: 90%;">6 How often will I be billed? 

The timing of your bill depends on the billing cycle your service address is in. Most residential customers are billed bimonthly and can expect to receive a bill approximately every 60 days. Commercial customers are billed monthly and will receive a bill approximately every 30 days. 

Bills are due and payable upon receipt and become delinquent after 15 days.

Can I receive my bills monthly instead of bi-monthly?

We now offer a monthly billing option to our customers who agree to the program’s guidelines. For more information on monthly billing please call customer service at 714-765-3300 or complete the form online.

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