Animal Control staff includes 11 Animal Control Officers and an Animal Control Officer Supervisor. They enforce the State and City codes pertaining to animal care and their ownership. They have the authority to issue summonses for violations, to secure warrants, and to seize animals.
The shelter staff includes the Animal Shelter Manager, Animal Care Supervisor, 8 Shelter Attendants, Outreach Coordinator, and 4 Customer Service Clerks. Devoted citizen volunteers and fosters provide further support.
Officers on DutyAnimal Control Officers are on duty from 8:00 a.m. to 9 p.m. on weekdays and from 8:00 a.m. to 4:30 p.m. on weekends. They respond to complaints such as cruelty, animal bites, stray domestic animals, at large complaints, nuisance, vicious, injured, and/or sick animals. An officer is on call for emergencies from 7:00 p.m. to 8:00 a.m. weekdays and 4:30 p.m. to 8:00 a.m.. If you would like to report a complaint to an Animal Control Officer, please call the police non-emergency number at 757-382-6161.
Deceased AnimalsCASU does not pick up deceased animals. Owners may pay a fee to dispose of their pets' remains at the facility. For deceased animals along roadways, a general customer service request may be submitted online at the Chesapeake Customer Contact Center or by calling 757-382-2489.
ContactTo make a complaint or request service, call the police non-emergency number at 757-382-6161. Please leave your name and phone number. This information is kept confidential and may help animal control officers solve your problem by contacting you for additional information.
For more information, please call the shelter during business hours at 757-382-8080 (press 1). In case of an emergency, call 757-382-6161.
